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Error Message / Website Fails To Load

Posted: September 1st, 2023, 8:11 am
by AndyGibsonTV
Hi guys.

Wonder if you could help.

When I try to load into the XylotThemes.com site where the themes are listed I get this:

Image

When I load into the Forum section there's no problems, it works perfectly.

Anyone know what's going on with my system?

Weirdly, it happens on my mobile phone, too.

I'm using Google Chrome on a Toshiba / Windows 8.1 laptop, and a Samsung Galaxy A12.

Re: Error Message / Website Fails To Load

Posted: September 1st, 2023, 8:19 am
by Y2Jayne
Isn’t the website under maintenance for the new version?

Re: Error Message / Website Fails To Load

Posted: September 1st, 2023, 8:29 am
by EddieK
Are you sure this isn't your internet connection, Andy?
I almost never have issues like this.

Re: Error Message / Website Fails To Load

Posted: September 1st, 2023, 10:08 am
by AndyGibsonTV
EddieK wrote: September 1st, 2023, 8:29 am Are you sure this isn't your internet connection, Andy?
I almost never have issues like this.
Not 100% sure.

I don't think it is because I can get access to that page I've screenshotted using Incognito mode.

-
Y2Jayne wrote: September 1st, 2023, 8:19 am Isn’t the website under maintenance for the new version?
Oh, is it?

I wasn't aware that the new version was in the process of being created.

That might be why I'm having troubles then.

Re: Error Message / Website Fails To Load

Posted: September 1st, 2023, 10:45 am
by Papa Faf
The link in your screenshot doesn't exist, it's not an actual page. You have to have something like /ent or /etc at the end to see any listings.

So instead of:
https://xylotthemes.com/#!/themes/wwe

You want to go to:
https://xylotthemes.com/#!/themes/wwe/ent

Re: Error Message / Website Fails To Load

Posted: September 2nd, 2023, 11:00 am
by Tskaggs30
AndyGibsonTV wrote: September 1st, 2023, 8:11 am Hi guys.

Wonder if you could help.

When I try to load into the XylotThemes.com site where the themes are listed I get this:

Image

When I load into the Forum section there's no problems, it works perfectly.

Anyone know what's going on with my system?

Weirdly, it happens on my mobile phone, too.

I'm using Google Chrome on a Toshiba / Windows 8.1 laptop, and a Samsung Galaxy A12.

I'm having the same problem.

Re: Error Message / Website Fails To Load

Posted: September 2nd, 2023, 12:57 pm
by Y2Jayne
Papa Faf wrote: September 1st, 2023, 10:45 am You want to go to:
https://xylotthemes.com/#!/themes/wwe/ent
Yep the link isn't working on Mozilla for me but it does on Chrome

Re: Error Message / Website Fails To Load

Posted: September 8th, 2023, 10:05 am
by Tskaggs30
Any word on when this will be fixed? I'm still unable to access the main site from both Safari and Chrome.

Re: Error Message / Website Fails To Load

Posted: September 9th, 2023, 8:14 am
by EddieK
Tskaggs30 wrote: September 8th, 2023, 10:05 am Any word on when this will be fixed? I'm still unable to access the main site from both Safari and Chrome.
I’ve let Rich know about this, hopefully he can get it fixed for you all:)

Re: Error Message / Website Fails To Load

Posted: September 9th, 2023, 7:25 pm
by TerranRich
Hey everybody. So I wasn't able to reproduce this error, but I did monitor the error logs for a bit, live as people were using the site, and I think I spotted the error. I fixed it, but since I can't test it myself, can Andy or anyone here confirm that it's fixed? Thanks! :D

Re: Error Message / Website Fails To Load

Posted: September 10th, 2023, 10:16 am
by Y2Jayne
Thanks for trying but this isn't fixed for me on Mozilla and Safari.

Re: Error Message / Website Fails To Load

Posted: September 11th, 2023, 11:29 am
by Tskaggs30
I cleared my history and cookies on safari and now it's working just fine.